When do you despatch the Subscription Boxes?
On average all boxes are despatched towards the end of the month. The expected delivery date of your box will be confirmed shortly after your box has been despatched and you will be notified via email.
Once we have shipped your box you will receive an email confirmation with your tracking number from DPD. If you have received notification that your parcel is delayed, please contact DPD in the first instance.
If they’re unable to help, please contact us at firstname.lastname@example.org.
To enhance this experience, use the DPD app which you can download here. In the app you can arrange a safe place, rearrange a delivery to a local collection point and track your order.
Alternatively, you can track your parcel using the following link: https://track.dpd.co.uk/.