BAR SUPERVISOR @ NORTHERN MARKET LDS

Reports to: General Manager

Location: The Northern Market, Leeds

Hourly rate: £11.30

Hours: 37.5 per week

Closing Date: 4th December 2023

THE ROLE:

As Bar Supervisor you will oversee and ensure smooth running of the venue, whilst delivering great bar service. Support management with events, bookings and beer festivals where necessary and to oversee staff on shift when required by management. We’re very passionate about our craft and it’s important to us that you share a passion for great hospitality and going above and beyond to deliver the best beer experiences!

RESPONSIBILITIES:

To maintain a high level of professionalism over the bar and in all correspondence
To work with the management team to drive up bar standards and ensure that wastage is kept to a minimum

To be knowledgeable and passionate about our product range and ensure customers receive a high standard of customer service
To maintain a high level of organisation and cleanliness in the venue and ensure all tasks are up to date using daily/weekly logs.

Assist in the maintenance and development of the venue when requested
To reply to messages on social media professionally and promptly if required by management
To be the first point of contact for staff during shifts and manage staff to ensure time is being used effectively
To take responsibility for bar service whenever required by management.
To take sole responsibility for shifts as and when required by management including site security and emergency situations
Always create a safe environment for staff and customers
Adhere to all company policies and procedures and licensing laws
Attend and contribute to team meetings when required and share best practice with the team
Always make a concerted effort to represent the values and ethos of the company
To assist with effective Cellar Management
To take charge of deliveries & ensure safe practices
Provide consistent and accurate updates or handovers to line manager regarding all areas of work
Contribute to a team effort by completing other tasks as needed

ABOUT YOU:

Excellent communication skills
Possess a positive attitude to a busy work environment, and a willingness to work long or flexible hours when required
Have a keen interest in craft beer and enthusiasm for the industry
Have fantastic customer service and the drive to go above and beyond for every customer that visits the venue

A good understanding of the company mission with an ability to uphold company values of community, collaboration, and creativity
Previous experience of managing a team is desirable